As our Programme Partners may change, an up to date list of Programme Partners is available for you to view at any time on www. You will have to inform the Programme Partner of the Key Fob number in order for any Points to be awarded. Points collected when transacting with a Programme Partner are added to your Points balance, although this will not occur immediately and it may take a few days for your balance to be updated.
Points redeemed in this way cannot be used again and will not qualify for Money Back Vouchers. We are not responsible for the delivery, standard, quality or otherwise of any goods and services received or supplied by the Programme Partner. Programme Partners will take different periods to notify us of Points to be credited.
We are not responsible for a failure, delay or error by a Programme Partner notifying us of Points to be collected. This rate may vary depending on the Promotional Reward on offer. Unused Tokens will expire when the Promotional Reward ends. If the Key Fob is lost or stolen you should contact the Real Rewards helpline immediately and a replacement Key Fob will be made available.
When an account is closed the right to redeem points from that Key Fob will be lost. Company Reg. If you have any queries you can ask in store or call us on LoCall or 01 Your order is sent through to the Store, the goods on your order are picked at that Store and then they are delivered to your home. There must be somebody of at least 16 years of age present to accept a delivery except where an order contains any alcoholic products when there must be a person of at least 18 years of age present to accept delivery.
All prices on the Site are specific to your local Store and you will pay the same on-line as you would do in your local Store at the time the order is sent to you for delivery together with an additional amount to cover the cost of delivery and all delivery charges will be made clear to you on the website on which you make your purchases.
The delivery charge will be made clear to you as soon as you confirm which Store you arer ordering from. In addition there is a minimum order value and you will be advised of this when you are making your orders. No payment will be taken and no delivery will be made for goods ordered below this minimum order value. Please be aware that while we will try to meet all orders placed through the Site, we reserve the right to refuse to accept any order at any time. Where you are not happy with the quality of any of your products, please talk to your delivery person or contact our helpdesk to arrange for a refund and collection of the products.
Please be aware that we cannot accept returns of fresh or perishable products or on products that have been packed specifically for you for example meat products from our butcher , but where any product is not fit for its intended use we will arrange for a refund. If the substitute is less expensive you will of course only be charged for the cheaper item. If the substitute is more expensive you will have the opportunity to return the products to our delivery staff when they are delivered to you.
If a customer is not present during the agreed delivery slot phone contact will be attempted to arrange an alternative delivery arrangement. These terms and conditions do not affect your statutory rights. You must complete the simple registration process and all the information supplied must be complete and accurate. You must supply a valid Real Rewards number or sign-up for Real Rewards as part of the registration process.
You will be asked to choose a password, and the responsibility for maintaining the privacy of this account and password is entirely yours. Furthermore, you are responsible for all activities that occur under your registration and you agree to immediately notify SuperValu Online Shopping of any unauthorised use of your registration details or breach of security.
All transactions made on the Sites are subject to the terms of this policy which will apply to all transactions using our on-line supermarket service. You agree to notify us immediately of any unauthorised use or any other breach of security. By registering for our on-line supermarket Service, you agree and confirm that the details provided by you on registration, or at any time, are correct and complete. You must inform us of any changes to the information that you provided when registering by updating your personal details.
You must give us your real name, address, phone number, email address and any other details that we may require to process your order.
Musgrave can terminate your account registration without prior notice at the discretion of management. Your email address is essential in order for us to be able to supply you with important information such as order confirmations, and changes to the service. By registering with our grocery service, you accept that your email address may be used to supply you with such information. Pricing : Please note that all listed prices are guide prices only.
Prices charged will be those in the store on the day the order is scheduled for delivery. These prices may be higher or lower than those advertised. Please note that all offers and promotions available in Store will also be applied and our pickers are trained to always choose the best available value for an ordered product.
Where you consider that the difference between the actual price of goods and the guide price which was set out on this Site is unacceptable, your local SuperValu will provide a full refund on return of the goods. Your driver will be happy to discuss any issues you have or you can contact our Helpdesk. Prices displayed online are store specific and do not reflect the prices across all SuperValu stores. The weight of some goods may vary marginally from that ordered and the price may change to reflect actual weight - if it weighs a little less you pay a little less and if it weighs a little more you pay a little more.
Service charges Delivery or Collection where applicable will be added to the total price of all goods and are not included in individual item prices. Availability of Items.
Your local SuperValu is constantly working to ensure that only items available in Store are shown online, however neither your local SuperValu store nor Musgrave can guarantee availability of any item, and cannot be held liable for non-delivery of unavailable items.
Your local SuperValu will when possible, substitute unavailable items with similar items or identical items in alternative quantities unless instructed otherwise. Any substituted items will be clearly marked on your delivery docket and the delivery staff will notify you of these items. You will have the opportunity to accept or refuse these substituted items and will be refunded for any items you do not accept and return to the delivery staff.
Substituted items will be charged at the price of the substitute item in the Store on the day of delivery. Customer Quotas may apply on promotional lines. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. We reserve the right to refuse orders including those that we consider are for commercial or non-domestic purposes, or subject to onward delivery by a 3rd party.
Where products are used for non-domestic purposes we exclude to the fullest extent permitted by law those warranties and conditions relating to fitness for a particular purpose.
Your order is for your own use as a consumer, and is subject to normal pricing and availability while stocks last. All of our fresh products will be expertly picked to have the longest available shelf life. Where you are not happy with the quality of any of your products, we are happy to arrange a refund.
This can be arranged at the time of the delivery by bringing it to the attention of the delivery staff, or by contacting the Helpdesk. There must be a person over 16 years of age to sign for each order. Where there are any alcoholic products in an order then the person who signs for the order must be over 18 years of age. Delivery will not be made to public areas such as driveways, yards, apartment stairways or vehicles. Only occupied residences will be accepted for delivery.
Where an order is accepted to an address to which delivery is not possible, contact will be made and no charge will be made. Neither SuperValu nor Musgrave will be liable for any non-delivery. All region maps on our Site are for guidance only and should not be considered binding. Where a delivery is attempted but not possible, the delivery staff will leave notification of attempted delivery and will make contact to re-arrange. A charge may apply where a return visit is required for delivery, however every attempt will be made to deliver without a need to re-charge.
Please note that where your order includes alcoholic drink or any other product that is regulated by the Intoxicating Liquors act, delivery may only be made within certain hours. The times at which such products can be delivered are set out below. Day Opening Closing. Whilst every endeavour will be made for a timely delivery SuperValu will not be liable for any late delivery caused by circumstances beyond our control. In the case of a late delivery contact will be made to ensure that delivery can be made at a suitable time.
Voucher Redemptions: Standard terms and conditions apply to Online voucher redemptions. The voucher entitles the owner to the discount value promoted if the minimum spend is above the threshold indicated on the promotional piece.
The minimum spend can only be earned through spend on Qualifying Products as defined in Section 6 of these terms and conditions. Discount cannot be applied retrospectively. One of each voucher valid per customer only. Validity dates apply to date of delivery. Enter the code provided at the online checkout to receive your discount. Proof of Age: You must be capable of proving that the person accepting delivery of the goods is over the age of 16 or over the age of 18 where the order contains any alcoholic drink or other product governed by the intoxicating liquors act, to the satisfaction of the person delivering the goods on behalf of SuperValu.
The acceptability of the proof provided will be at the absolute discretion of the person delivering the goods on behalf of SuperValu. If you will not be there for your allocated delivery time, please either change your delivery time or contact the Helpdesk as no goods will be delivered without satisfactory proof of age being provided where requested.
Any problems noticed after delivery should be reported to the Helpdesk who will be happy to arrange a refund or replacement. Please be aware that we cannot accept returns of fresh frozen or perishable products or on products that have been packed specifically for you for example meat products from our butcher or on baby food, newspapers and magazines, but where any product is not fit for its intended use we will arrange for a refund. We will not be responsible for any loss or damage caused to the goods after delivery.
It may be that your local store isn't the delivery store for your area. Each store has its own range tailored to its size and customer base, so sometimes products are available in your local store but not in the store which delivers your online shopping. Your order is an offer to buy from your local SuperValu Store and nothing we do or say will constitute an acceptance of that offer until we actually deliver the goods to you.
At any time up to then we may decline to supply you with any products without giving any reason. All deliveries are at the sole discretion of your local SuperValu store and any order can be refused at its discretion. Payment will be processed in-store between the time of picking and delivery. Payment is only acceptable by Credit or Debit cards accepted in-store. You are responsible for regularly reviewing these terms and conditions and for additional terms posted on this Site.
The information contained on Linked Sites, including but not limited to the price of goods and services supplied, is the responsibility of those third parties and you undertake to separately adhere to and review the terms and conditions and privacy statement of those sites. Neither Musgrave nor your local SuperValu accepts any liability in relation to the information or charges of Linked sites. You can unsubscribe from this informational service at any stage.
To unsubscribe from SuperValu emails and text messages, follow the unsubscribe instructions at the end of every email and text message. To unsubscribe from SuperValu emails, click the "To Unsubscribe click here" link at the bottom of any email. Alternatively, you can change your privacy options in your account details.
To resubscribe to SuperValu emails and text messages simply log into your account here and check the boxes for receiving email and text messages.
Double check your email address and mobile phone number are correct and update your details by clicking the Update Account button at the bottom of the page. It will take up to 4 days to begin receiving email or text messages from SuperValu again. This Terms of Business document is intended to give you important information concerning our approach to arranging insurances for customers and how we handle your insurance.
If any points are unclear, please contact us on 11 11 11 or email supervalu. The terms and conditions of our insurance offerings are set out at supervalu. By using this Site, you are agreeing to comply with and be bound by the following terms of use. Please review the following terms carefully. If you do not agree to these terms, you have no right from Us to obtain information from or otherwise use this Web site.
Failure to use this Site in accordance with the following terms of use may subject you to civil and criminal penalties.
Musgrave has no responsibility for the linked Web sites nor does linking constitute an endorsement of any linked Web site. If you use the links, you will leave the Sites and your activities may be governed by other terms and conditions and privacy practices. Links are provided solely for the convenience and information of the Sites' users. The viewing, printing or downloading of any content, video, audio, graphic, form or document from the Site grants you only a revocable, nonexclusive license for use solely by you for personal, non-commercial purposes limited to the use as is reasonably required to view and listen to the content and navigate through the pages and links generally available to the public using a standard Internet browser and standard media player, and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use.
No part of any content, graphic, form or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal, noncommercial use but not for resale or redistribution. Our intention is that all information on our e-shops website should be as accurate and up-to-date as possible. However, we cannot guarantee the reliability or the accuracy of the information contained within its pages.
All the actions taken by the user of the website are the responsibility of the individual. We try insofar as is possible to ensure the accuracy of product and pricing information displayed on our site. However, we urge our users to conduct their own research prior to purchasing from the stores listed on our service to ensure the accuracy of the prices.
We can also not be held responsible for any loss or damage resulting from any business conducted with any company listed on e-shops. In addition, such use of trademarks or links to the web sites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with e-shops.
We shall have no responsibility for transmission of funds due to any third party Vendor provider or distributor with whom you may elect to deal. You shall be responsible for transmitting all payments due on the terms agreed with any third party Vendor provider or distributor. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site, or any service, content, feature or product offered through the Sites.
We also reserve the right to change the terms of this Policy from time to time. Any changes we may make to this Policy in the future will be posted on www. No Real Rewards Points will be earned in respect of purchases of products which are not qualifying Products and any requirement for a minimum spend in relation to any offer or voucher must be met through the purchase of Qualifying Products other than in respect of the minimum order requirement for online shopping.
All personal data that we collect from you will be processed in accordance with our Privacy Policy. You should review our Privacy Policy which is incorporated into these terms by this reference. In accessing this Site each user accepts that electronic mail passing over the Internet may not be free from interference by third parties. In consequence, we cannot guarantee the privacy or confidentiality of any information relating to any user passing over the Internet. To the full extent of the applicable law, Musgrave and your local Store disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
No oral advice or written information given by Musgrave, its affiliates, agents, directors, employees. You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right. You further agree that your Comments will not contain defamatory or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Sites.
You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead Musgrave or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. All such rights are reserved. Any other use of such materials, including any copying, reproduction, modification, sale, distribution, extraction, re-utilisation, transmission, republication, downloading, display, posting, performance, or other exploitation thereof by any means or medium without the prior written permission of the copyright owner is strictly prohibited.
All trade marks on the Sites may not be used without our prior written permission. Any person wishing to link to any of the Sites should contact us, to apply for consent to make such a link.
The waiver of any provision of the Agreement shall not be considered a waiver of any other provision or of Musgrave's right to require strict observance of each of the terms herein. If any provision of the Agreement is found to be unenforceable or invalid for any reason, that provision shall be severable, and all other provisions shall remain in full force and effect.
This Agreement constitutes the entire agreement between us relating to your use of the Sites. Questions, comments and requests regarding this Policy are welcomed and should be addressed to dpo musgrave.
Musgrave Group is committed to respecting your privacy and complying with data protection legislation. We would like our customers to read the following notice which explains your privacy rights and sets out how we, as a Data Controller, collect, use, process and disclose Personal Data relating to you and your interactions with us. By accessing, browsing or otherwise using our websites and services, you confirm that you have read, understood and agree to this privacy notice in its entirety.
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Initial strong 'cidery' flavour from the fermented bittersweet juice with a hint of 'appliness' or cooked apple coming from the culinary fruit.
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